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Returns must be received by Sport Slides within 30 days of the original shipment date for a full refund. Please return items in the original condition (unworn, unaltered, original packaging) with the tags attached. Please review the Non-Returnable items policy to ensure your item can be returned.
We’ll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
How to Return Your Item
Returns must be made within 30 days of the original shipment date.
If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button.
Please write the following on the outside of your box:
RMA (Your Order number) – (Date of return MM/DD/YYYY)
Example: RMA 100-01/10/20XX
We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
Once the item(s) is received and processed, a refund will be issued to the original payment method that was utilized to make the transaction. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.